Order Management System (OMS)

One of the world’s leading sportswear brands was facing operational hassles working on multiple systems deployed to manage e-commerce. This led to poor bin level accuracy causing huge order cancellation. There was also dedicated inventory for each channel leading to poor ROS. Objective: Consolidate multiple systems deployed to manage e-commerce into one comprehensive solution that is easy to manage and fast to integrate, without losing on sales or leading to order cancellations. Solutions: Integrates WMS/ OMS systems deployed Showcase all its inventory to different sales channels, simultaneously. Deep API integration with SAP to ensure smooth flow of information A single view of inventory exposed to all marketplaces and B2B sales channels Quick Ramp-up – Warehouse started in 10 days with more than 100k inventory. Results: 300% jump in the rate of sales resulting in significantly higher revenue Improved inventory turns by 2-3x 99.9% bin level accuracy Amazon Prime status for 100% inventory leading to higher revenue on Amazon Reduced SLA from 3 days to 1-day, same-day SLA for all channels resulting in better customer experience and better conversion. Reduced inventory holding by ~40% from 110 days to 65 days Managed inventory worth 400K regularly and more efficiently.

Pintola, a homegrown superfoods label by Das Foods Pvt. Ltd., faced challenges in optimizing their order fulfillment process, improving delivery times, and enhancing customer service. To overcome these obstacles, this emerging FMCG player turned to Increff’s omnichannel solution, ‘Omni.’ Omni is a cloud-based platform that integrates Warehouse Management (WMS), Store Fulfillment (O2O, Offline to Online), and Order Management (OMS) systems. With the implementation of Omni, Pintola achieved remarkable results, including 79% decrease in order processing time 50% reduction in returns/cancellations 30% increase in warehouse space utilization and more These impressive outcomes have helped Pintola streamline their operations, enhance their customer experience, and grow their business.

GlobalBees is one of the leading e-commerce aggregators in India with a portfolio of 55+ D2C brands. They offer end-to-end support to D2C brands by: Partnering with brands to optimize their sales strategies across multiple channels Managing brand presence on various marketplaces and their own direct-to-consumer domains Providing a robust nationwide logistics and inventory management infrastructure At a critical growth juncture, GlobalBees was expanding its warehouse network from 3 to 25 warehouses, strategically positioned across 40+ cities nationwide. This ambitious expansion aimed to establish a warehouse in every state, creating an unprecedented nationwide fulfillment network.