Name: Store Management System
Brand: Increff

Omnichannel Store Operations Made Simple with Increff Store Management System

Turn every store into a digital fulfillment hub with real-time inventory sync, mobile-first workflows, and single-screen order processing for pickups, walk-ins, marketplace orders, and returns.

Enable endless aisle, self checkout, and BOPIS/BORIS fulfillment while ensuring complete traceability and SLA compliance.

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Case Studies

Stepping into the world of incredible efficiency with Increff

Launched by Landmark Group, STYLI a Saudi e-commerce fashion player was experiencing a high demand for faster order fulfillment. They were challenged to serve this growing demand, while also managing massive order surges, especially during the festive season sale. Find how Increff’s Gartner-recognized Warehouse Management System helped the brand achieve – 99.97% orders fulfilled within SLA (Promise to ship) – 13Hrs average order dispatch time – ~99.8% order fulfillment accuracy – ~99.5% inventory accuracy at the bin level and many more.

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Case Studies

One of the trendiest retail brands builds efficiency in Warehousing to achieve ~50% reduction in manpower cost

One of India’s largest retail brands and the powerhouse of some of the trendiest and exclusive international fashion brands, replaced its existing SAP WMS with Increff Cloud Warehousing solution, to achieve higher efficiency in operations, greater order accuracy, and lower order cancellations. Objective: To design efficient warehouse operations, and reduce manpower costs, for e-commerce. Also, lower-order cancellations due to high order mismatch and better order fulfillment. Solutions: Integrated WMS/ OMS systems Deep API integration with SAP to ensure smooth flow of information Quick Ramp-up – Warehouse started in 15 days with a capacity to handle ~700k inventory Results: ~100% inventory accuracy at Bin level, only 4 cases of Not found across more than 500k inventory managed 100% order fulfillment accuracy, same day with zero cancellation over 7 months ~50% reduction in manpower cost as we eliminated the need for multiple audits, manual data entries, network etc. Reduced SLA from greater than 2 days, to 1 day.

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Case Studies

Easy multi-channel deployment for one of the leading powerhouses of Fashion brands

One of the leading powerhouses of fashion brands in India, wanted a solution to streamline warehouse operations, optimize pick paths and generate key insights on inventory hygiene. They wanted easy deployment and rapid integration along with flexibility in terms of meeting unique business requirements. With Increff WMS, the brand was able to scale e-commerce revenue 4-5x. Objective: Integrate a one-stop technology solution to provide a comprehensive view of all sales channels, and a real-time inventory update across all channels including the client’s own e-commerce channel. Solution: Deployed Increff WMS across multiple warehouses, a week before the big season sale Deployment and training were done in 2 days Simultaneous 100% inventory exposure across multiple sales channels No bucketing or buffer inventory Real-time order-inventory sync Business benefits: 300% growth in online sales within 6 months of onboarding, without any challenge 4 -5x increase in e-commerce revenue 99.9%+ order fulfillment within SLA Brand enjoys premium delivery status across all warehouses

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Digital Fulfillment Hub

Convert stores into omnichannel centers handling walk-ins, pickups, online orders, endless aisle browsing, and returns.

Real-Time & Mobile-First Operations

Keep inventory synced across channels and enable staff with mobile-first, scan-based workflows and single-screen order processing.

Smart Omnichannel Fulfillment

Manage BOPIS, BORIS, ship-from-store, and marketplace orders with intelligent routing, SLA tracking, and peak-hour controls.

Elevated Customer Experience

Delight shoppers with faster service, self-checkout, endless aisle access, and video-backed traceability for smooth operations and dispute-free returns.

Help Customers Shop Beyond the Shelves and Maximize Availability

Intelligent Omnichannel Fulfillment
Turn Every Store into a Fulfillment Center
Real-time Endless Aisle Access
Buy-online-pay-in-store (BOPIS) and Buy-online-return-in-store (BORIS)
Self-Checkout: Faster. Contactless. Independent.
Tech-Fueled Storefront Experience
In-depth Insights from Reporting and Dashboards
Expose Full Store Inventory with Seamless Integrations

Advanced Inventory Management

Increff’s store fulfillment system helps brands orchestrate store-led fulfillment across channels while improving speed, routing accuracy, and inventory visibility.
Centralized Order Capture: Capture and process orders from marketplaces, brand websites, and POS in one order management system with unified workflows.
Intelligent Routing: Automatically route orders to the nearest store, dark store, or warehouse based on real-time inventory, order type, and promised SLA.
Real-Time Cross-Node Inventory Visibility: Sync inventory across stores, warehouses, and dark stores to reduce stockouts, cancellations, and delayed orders.
Automated Fallback & Order Reassignment: Reroute unfulfilled orders to the next best node with zero manual intervention to maintain SLA commitments.
End-to-End Order Tracking & Compliance: Auto-sync order status with OMS and marketplaces in real time, ensuring SLA adherence, faster fulfillment, and SPF claim traceability.

Benefits of Serialization

Increff’s store management software helps run store-led fulfillment with a store fulfillment system designed for faster execution, better staff coordination, and stronger traceability across pickups, dispatches, and returns.
Single-screen order processing: Processes forward and return orders using a unified, mobile-first dashboard that needs no switching or togglin
Inventory-aware workflows: Accepts, rejects, or hops orders based on live availability and configures the flows to brand rules and business logic.
Staff workload management: Auto-assigns or manually reassigns orders based on staff availability and fulfillment performance and defines store operating hours with a single click.
Exception logging and alerts: Notifies staff about urgent issues like aging orders, unavailable SKUs, or processing delays instantly through the store management system.
Video capture at dispatch and return: Enables tamper-proof visual records of every handover to meet marketplace SPF claim requirements.

E-commerce Fulfillment Excellence

Increff’s Store Fulfillment Software enables endless aisle experiences that help customers shop beyond in-store availability, improve assisted selling, and increase conversion without expanding shelf space.
Remote catalog access: Lets customers browse and buy out-of-stock or off-location items using their mobile within the store with endless aisle access, with no store staff or RFID required.
SKU-level availability sync: Lets you see what is available, where, and at what price in real time, with no need to manually check each location.
Live pricing and promotions: Lets you market products across your entire brand ecosystem, not just individual stores. Enables display of consistent discounts and offers from multiple locations while maintaining pricing compliance.
Inventory uplift without shelf expansion: Expand your sellable assortment without increasing physical store footprint and saving space using Increff’s store inventory management system.
Integrated payment gateways: Integrates with leading providers like Razorpay to offer customers convenient options, with support for UPI, cards, and assisted checkout.

Returns Management

BOPIS/BORIS: Let customers buy online and pick up their orders in-store with BOPIS; enable easy returns of online purchases at any store with BORIS—streamline convenience and boost satisfaction.
Integrated Click & Collect logic: Integrates with leading providers like Razorpay to offer customers convenient options, with support for UPI, cards, and assisted checkout.
Returns dashboard for store staff: Gives you a unified view to manage BORIS returns with pre-configured refund, grading, and inventory reintegration steps
SLA-tracked pickups: Makes sure every SLA is accounted for. Track and escalate unpicked orders, missed pickups, or delays automatically
Cross-node return management: Accepts/rejects/reconciles returns for products bought from any online or offline source with our operations system
Return flow auditability: Maintains complete logs of who received, scanned, graded, and restocked each return

Returns Management

Scan-and-go interface: Enables customers to scan items using their phones, check prices, and complete payment without staff intervention. Offers the entire shopping experience at the palm of their hands
Integrated security clearance: Long security check queues making you lose customers? Helps speed up the process and drive higher satisfaction while maintaining complete security. On successful payment, the customer receives exit approval, minimizing theft and billing errors
POS and inventory sync: Reduces the need to manually “remember” purchases. Reflects all purchases instantly in the central stock and sales reports.
Reduced load on billing counters: Frees up in-store staff for more strategic customer engagement or shelf management operations
Drive better sales with offers: Applies dynamic pricing, coupons, or kits even in self-checkout flows

Returns Management

Trial room analytics: Drives shopper engagement with trial-room analytics, available right on your phone. Tags garments or understand trial room activity to enable data-backed store layout planning
Smart recommendations: Triggers SKU-level AI-powered suggestions based on trial history, shopping cart behavior, or previous purchases
Mobile-based control: Customers can scan, try, and checkout – all on their own devices – without store staff support using our software
Unified experience across channels: Builds true omnichannel journeys, where you can access cart and session data from online platforms in your store itself
Data-backed product placement: Uses insights gathered from trial and conversion rates to improve planograms and shelf displays

Returns Management

Exceptional tracking: Tracks, analyzes, and optimizes every aspect of store performance and KPIs with real-time, centralized dashboards
Powerful audit logs report: Lets you gain full visibility with detailed activity logs for all in-store operations and staff actions
SLA and order monitoring: Monitors order status and SLA compliance through intuitive dashboards to ensure timely fulfillment
Rejection reason reports: Enables you to access rejection reason reports to identify bottlenecks and drives continuous process improvement
Data-driven decisions: Leverages comprehensive, customizable reports to inform smarter strategies and operational efficiency with our Store Management System software

Returns Management

Connected selling: Maximizes sales opportunities by making in-store inventory available for online purchase across marketplaces and brand webshops
Real-time inventory sync: Achieves unified, accurate stock visibility by integrating with your POS and ERP systems for instant inventory and sales data updates
Last-mile delivery enablement: Enhances customer experience and logistics efficiency through seamless integration with leading logistic aggregators
Centralized operations: Manages orders, inventory, and returns from a single platform—driving operational efficiency and eliminating manual handoffs

Fits right in with your partners

Increff integrates with marketplace channels, ERP systems, POS platforms, logistics providers, and webshop solutions — enabling real-time inventory sync, order processing, and returns tracking across your entire retail tech stack.

Marketplace integrations

Real-time inventory and order processing from major
ecomm channels

+40 More

ERP, POS, WebShop

Accurate, live return item tracking

Logistics integrations

Faster deliveries through smarter logistics
decisions

Others

Fastest store-level sales, inventory and order
data syncing

Plug and Play with our other
Multichannel Platforms and Services

Store Management System

Sell store inventory across all channels. Level up in-store independent customer experiences and increase store efficiency for in-store staff.

Omnichannel Fulfillment

Unify inventory and order processing across all digital and physical touchpoints. Let customers buy, collect, or return items wherever they want, guaranteeing flexibility and satisfaction at every channel

Endless Aisle

Reduce walkouts by merging in-store and online inventory in real time—letting customers browse and buy out-of-stock or off-location items using their mobile, with no store staff or RFID requirements.

Self Checkout

Empower your customers to skip the queue. Scan, pay, and go, all from your mobile device, for a smooth and secure in-store shopping experience

BOPIS/BORIS

Let your customers buy online and pick up their orders in-store (BOPIS), or return online purchases at your store (BORIS), for unmatched convenience and satisfaction

Increff Serial Code (InSC)

Get 100% inventory visibility across your supply chain through unique QR-based, item-level tracking.

Vendor Inventory Management System

Sell without holding stock and ship directly from Vendors. Expose warehouse and vendor inventory and fulfill marketplace demand with greater efficiency.

Store Management System
Omnichannel Fulfillment
Endless Aisle
Self Checkout
BOPIS/BORIS
Increff Label Software
Vendor Inventory Management System

Store Management System

Discover Our Store Management System in Action

Allocation & Replenishment for E-commerce and Offline Retail