📌At a glance: GlobalBees achieved 99.9% inventory accuracy, 99.95% SLA adherence, and 60% faster order processing by implementing one of the best warehouse management systems (WMS) and order management systems (OMS) powered by Increff’s cloud-based WMS solution.
What Is This Case Study About?
This case study explores how GlobalBees transformed its nationwide supply chain by deploying Increff’s cloud-based warehouse management system (WMS), order management system (OMS) and Cloud Warehousing as a Service (CWaaS). The solution enabled real-time inventory visibility, faster order processing, and seamless multi-channel fulfillment at scale.
Client Overview
- Company: GlobalBees
- Industry: E-commerce Aggregator (55+ D2C brands)
- Scale: Multi-brand, multi-channel retail ecosystem
- Expansion: 3 → 25 warehouses across 40+ cities
- Objective: Build a scalable, high-performance fulfillment network
Challenges Faced: Why Scaling Without a WMS & OMS Was a Bottleneck
As GlobalBees scaled aggressively, operational inefficiencies became critical:
- Low Inventory Accuracy: Accuracy rates were below 70%, leading to lost sales and poor customer experience.
- Order Processing Delays: Manual workflows slowed down fulfillment cycles and impacted delivery timelines.
- Poor SLA Compliance: Failure to meet fulfillment benchmarks risked marketplace penalties and customer trust.
- Operational Complexity at Scale: Managing inventory across multiple warehouses and marketplaces created significant coordination challenges.
- Lack of Scalable Infrastructure: Existing systems could not support rapid expansion to a nationwide warehouse network.
Increff’s Solution: Cloud-Based WMS and OMS for Scalable Fulfillment
Increff deployed a comprehensive cloud-based Warehouse Management System (WMS) and Order Management System (OMS), integrated with Cloud Warehousing as a Service (CWAS) to enable seamless, scalable operations.
Warehouse Management System (WMS)
A smart cloud-based WMS designed to handle large-scale, multi-location operations:
- Serialized Inventory Tracking: Unique IDs for every item ensured complete traceability and accuracy
- Dynamic Picklists: Automated picking workflows improved efficiency and reduced manual errors
- Cycle Counting: Real-time inventory validation ensured bin-level accuracy
- Expiry Management (FIFO/FEFO): Reduced wastage for perishable inventory
- Cross-Docking & Direct Shipping: Accelerated fulfillment by bypassing storage delays
Order Management System (OMS)
A high-performance OMS enabling real-time synchronization and order orchestration:
- Real-Time Inventory Sync (5–10 seconds): Ensured accurate inventory visibility across channels
- Multi-Channel Integration: Unified operations across Amazon, Flipkart, Myntra, Nykaa, and more
- Shared Inventory Pool: Enabled fulfillment from warehouses and stores
- Virtual Bundling: Improved cross-selling and order efficiency
Cloud Warehousing as a Service (CWAS)
- Enabled rapid expansion from 3 to 25 warehouses
- Managed warehouse setup, space allocation, and 3PL partnerships
- Provided scalable infrastructure for nationwide fulfillment
- Delivered centralized dashboards for operational visibility
Results: Measurable Impact Delivered by Increff
“Increff’s WMS and OMS enabled us to scale rapidly, helped us achieve 99.9% inventory accuracy, and significantly reduce logistics costs.”
Key Outcomes Summary
- Implementation of one of the best warehouse management systems (WMS) for scale
- Seamless order management system (OMS) integration across channels
- Real-time inventory visibility across all warehouses and marketplaces
- Faster order processing and improved fulfillment efficiency
- Scalable infrastructure supporting rapid business expansion
- Significant reduction in logistics costs and operational inefficiencies
Frequently Asked Questions (FAQ)
What is a warehouse management system (WMS)?
A warehouse management system (WMS) helps manage inventory, storage, picking, packing, and shipping operations within warehouses to improve efficiency and accuracy.
What makes a cloud-based WMS better than traditional systems?
A cloud-based WMS offers real-time data access, scalability, faster implementation, and seamless integration with other systems like OMS and marketplaces.
What is an order management system (OMS)?
An OMS manages the entire order lifecycle—from order capture to fulfillment—ensuring efficient processing and accurate inventory synchronization.
How did Increff improve GlobalBees’ warehouse operations?
Increff implemented a cloud-based WMS and OMS that enabled real-time inventory tracking, automated workflows, and multi-channel synchronization.
How does WMS and OMS integration improve fulfillment?
Integration ensures real-time coordination between inventory and orders, reducing delays, preventing stockouts, and improving delivery timelines.
Which businesses need a cloud-based WMS and OMS?
E-commerce companies, D2C brands, and multi-warehouse retailers handling high order volumes benefit the most from cloud-based WMS and OMS solutions.
Why Increff for Warehouse and Order Management?
Increff delivers one of the best warehouse management systems and OMS solutions for modern retail:
- Scalable cloud-based WMS for multi-location operations
- Real-time OMS integration across channels
- Advanced automation for picking, packing, and fulfillment
- Unified inventory visibility across warehouses and marketplaces
- Proven ability to handle high-volume, high-growth operations
Ready to Scale with a Cloud-Based WMS and OMS?
Transform your fulfillment operations with one of the best warehouse management systems and OMS solutions.
👉 Book a demo with Increff today