📌At a glance: The Indian Garage Co. scaled from 3,000 to 30,000 daily orders, achieved 99.99% inventory accuracy, and reduced order fulfillment time to under 48 hours using one of the best cloud-based warehouse management systems (WMS).
What Is This Case Study About?
This case study explores how Increff’s cloud-based warehouse management system (WMS) enabled The Indian Garage Co. (TIGC) to handle exponential growth in order volumes while improving inventory accuracy, operational efficiency, and fulfillment speed across its e-commerce operations.
Client Overview
- Brand: The Indian Garage Co. (TIGC)
- Industry: D2C Fashion & Apparel
- Channels: Website + multiple e-commerce marketplaces
- Growth: 6X growth in 3 years
- Scale Challenge: 3,000 → 30,000 daily orders
Challenges Faced: Why Scaling Without a WMS Was Limiting Growth
As TIGC experienced rapid growth, operational inefficiencies began to surface:
- Slow Order Processing: Increasing order volumes made it difficult to maintain fast fulfillment timelines.
- Low Inventory Accuracy: Lack of real-time tracking created inconsistencies in stock visibility.
- Manual Dependency: Heavy reliance on manual processes increased the risk of human error and inefficiencies.
- Limited Marketplace Visibility: Inventory was not effectively exposed across all channels, limiting sales potential.
- Lack of Scalable Warehouse Infrastructure: Existing systems were not designed to handle rapid growth in order volumes.
Increff’s Solution: Cloud-Based WMS for High-Growth E-commerce
Increff implemented its Gartner-recognized, cloud-based WMS, transforming TIGC’s warehouse into a high-efficiency fulfillment engine.
Explore more about Increff Warehouse Management System (WMS)
Scalable Warehouse Infrastructure
- Built a 60,000 sq. ft. warehouse, one of the largest for e-commerce operations in India
- Designed processes to handle high-volume order fulfillment seamlessly
Advanced Inventory Management
- Serialized inventory tracking for pinpoint accuracy
- Real-time inventory and order sync within <10 seconds
- Enabled selling of live inventory even during partial GRN completion
- Allowed 100% inventory visibility across all sales channels
Intelligent Order Processing
- Dynamic picklists to prioritize and optimize order picking
- Efficient multi-channel picking and sorting workflows
- Streamlined consolidation for high-volume operations
Full Warehouse Automation
- 100% scan-based operations eliminating manual intervention
- Automated audit logs for complete transparency
- Uninterrupted cycle counting without disrupting operations
Returns & Exception Handling
- Video-enabled returns validation (SPF claims)
- Item-level tracking for better reverse logistics management
Results: Measurable Impact Delivered by Increff
“Transforming our retail operations was no small feat, but withIncreff's partnership, The Indian Garage Co. achieved significantgrowth. Their guidance helped us expand into a massive60,000-square-foot e-commerce warehouse, one of India's largest.Daily shipments skyrocketed from 3,000 to an impressive25,000-30,000, a testament to Increff's impact. Increff's team providedconstant support, promptly addressing any obstacles we faced. Theyare a true asset to our success.”
Key Outcomes Summary
- Implementation of a cloud-based WMS built for scale
- Massive increase in order processing capacity
- Near-perfect inventory accuracy and visibility
- Fully automated warehouse operations with zero manual dependency
- Faster fulfillment and improved customer experience
- Strong foundation for sustained high-growth e-commerce operations
Frequently Asked Questions (FAQ)
What is a warehouse management system (WMS)?
A warehouse management system (WMS) helps businesses manage inventory, picking, packing, and shipping processes efficiently within a warehouse.
What are the benefits of a cloud-based WMS?
A cloud-based WMS offers scalability, real-time data access, faster implementation, and seamless integration with e-commerce and OMS platforms.
How did Increff help TIGC scale operations?
Increff implemented a cloud-based WMS that automated warehouse operations, improved inventory accuracy, and enabled high-volume order processing.
How does WMS improve inventory accuracy?
Through real-time tracking, serialized inventory management, and cycle counting, WMS ensures accurate stock visibility at all times.
Can a WMS handle multi-channel e-commerce operations?
Yes. Modern WMS solutions integrate with marketplaces and OMS systems to enable seamless multi-channel fulfillment.
Which businesses need the best warehouse management systems?
Fast-growing e-commerce brands, D2C companies, and retailers with high order volumes benefit the most from advanced WMS solutions.
Why Increff for Warehouse Management?
Increff delivers one of the best warehouse management systems for high-growth retail and e-commerce:
- Scalable cloud-based WMS architecture with serialized inventory
- Real-time inventory and order synchronization
- Fully automated warehouse workflows
- Seamless multi-channel integration
- Proven ability to handle massive scale and growth
Ready to Scale with a Cloud-Based WMS?
Transform your warehouse operations with one of the best warehouse management systems designed for scale.
👉 Book a demo with Increff today