By
Anagha Chacko
Latest Published On
September 9, 2025

How Increff Helped Styli Achieve 99.97% SLA Fulfillment with a Cloud-Based WMS

📌At a glance: Styli achieved 99.97% SLA adherence, ~99.8% order fulfillment accuracy, and ~99.5% inventory accuracy while significantly improving warehouse productivity using Increff’s cloud-based WMS.

What Is This Case Study About?

This case study highlights how Styli scaled its e-commerce operations by implementing Increff’s cloud-based warehouse management system (WMS) to improve order fulfillment speed, inventory accuracy, and warehouse efficiency.

Client Overview

  • Brand: Styli (Landmark Group)
  • Industry: E-commerce Fashion Retail
  • Region: Saudi Arabia
  • Product Range: 25,000+ styles across multiple categories
  • Key Focus: Warehouse efficiency and order fulfillment at scale

Challenges Faced: Why Warehouse Operations Needed Optimization

With rapid growth in e-commerce demand, Styli faced increasing operational challenges:

  • High Demand for Faster Fulfillment: Customers expected order fulfillment within 24 hours, creating pressure on warehouse operations.
  • Managing Order Surges: Seasonal and festive sales led to massive spikes in order volumes, making fulfillment difficult to scale.
  • Inefficient Warehouse Processes: Existing processes required improvement in picking, packing, and overall execution speed.
  • Mismatch Between Physical and Digital Inventory: Lack of synchronization impacted inventory visibility and order accuracy.
  • High Manpower Dependency: Operations required a more automated and efficient system to reduce reliance on manual effort.

Increff’s Solution: Cloud-Based WMS for High-Speed Fulfillment

Increff implemented its Gartner-recognized warehouse management system (WMS) to optimize Styli’s warehouse operations.

Explore Increff’s Warehouse Management System (WMS) coupled with its powerful Order Management System (OMS)

Faster Order Fulfillment & Accuracy

  • Improved order fulfillment speed and accuracy
  • Enabled consistent SLA adherence for fast delivery

Enhanced Picking & Packing Productivity

  • Optimized picking and packing workflows
  • Increased throughput across warehouse operations

Real-Time Inventory Synchronization

  • Inventory sync enabled within 15–30 seconds
  • Ensured accurate stock visibility across all channels
  • Eliminated the need for buffer inventory

Unified Inventory Visibility

  • Single view of inventory across all sales channels
  • Improved alignment between demand and supply

Space & Warehouse Optimization

  • Improved warehouse space utilization
  • Enabled more efficient storage and operations

Advanced Warehouse Capabilities

  • Order prioritization based on TAT and channel type
  • FIFO (First-In-First-Out) inventory handling
  • Bin-level inventory accuracy
  • Efficient returns management and reconciliation

Results: Measurable Impact Delivered by Increff

“Increff WMS helped Styli balance demand, availability, and supply to execute warehouse operations more efficiently, reaching bin-level accuracy of upto 99.5%”
                                                                                                                                                                       
KPIPre-IncreffPost-IncreffImpact
SLA FulfillmentLower99.97%📈 Near-perfect adherence
Order Fulfillment AccuracyLower~99.8%📈 High accuracy
Inventory Accuracy (Bin-Level)Lower~99.5%📈 Improved accuracy
Average Dispatch TimeHigher~13 hours⚡ Faster processing

Productivity Improvements

  • GRN Processing: 250 units per person per hour
  • Packing Efficiency: 180 units per person per hour
  • Picking Efficiency: 165 units per person per hour
  • Returns Processing: ~2.5 hours turnaround time

Key Outcomes Summary

  • Significant improvement in order fulfillment speed and SLA adherence
  • High inventory accuracy with real-time synchronization
  • Increased warehouse productivity across operations
  • Reduced dependency on manual processes
  • Improved ability to handle peak demand and order surges
  • Scalable warehouse infrastructure for high-growth e-commerce

Frequently Asked Questions (FAQ)

What is a warehouse management system (WMS)?

A WMS is a software system that manages warehouse operations including inventory tracking, picking, packing, and order fulfillment.

How does WMS improve e-commerce fulfillment?

It enables faster processing, accurate inventory tracking, and efficient order management, ensuring timely deliveries.

How did Increff help Styli improve fulfillment speed?

Increff implemented a cloud-based WMS that optimized picking, packing, and inventory synchronization.

What is real-time inventory synchronization?

It ensures that inventory data is updated continuously across systems, improving accuracy and reducing stock discrepancies.

How does WMS improve warehouse productivity?

By automating workflows and optimizing processes, WMS increases efficiency and reduces manual effort.

Which businesses benefit most from WMS solutions?

E-commerce retailers and brands with high order volumes benefit the most from warehouse management systems.

Why Increff for Warehouse Management?

Increff enables high-growth brands like Styli to build scalable, high-performance warehouse operations:

  • Cloud-based WMS with real-time synchronization
  • High accuracy in inventory and order fulfillment
  • Optimized warehouse workflows for speed and efficiency
  • Scalable solution for handling demand surges
  • Proven results in improving fulfillment and productivity

Ready to Scale Your Warehouse Operations?

Transform your fulfillment capabilities with a high-performance warehouse management system (WMS).

👉 Book a demo with Increff today