📌At a glance: Libas reduced turnaround time by 30–40%, lowered order processing time by ~30%, and cut returns and cancellations by up to 30% using Increff WMS.
What Is This Case Study About?
This case study highlights how Libas, a leading ethnic fashion brand, improved warehouse efficiency and fulfillment performance using Increff’s warehouse management system. The solution enabled faster order processing, better inventory control, and improved customer experience across its e-commerce operations.
Client Overview
- Brand: Libas
- Industry: Ethnic Apparel Fashion
- Channel: E-commerce-focused operations
- Product Range: Women’s ethnic wear across multiple categories
- Objective: Improve warehouse efficiency and fulfillment speed
Challenges Faced: Why Warehouse Inefficiencies Were Impacting Growth
As order volumes increased, Libas faced multiple operational challenges:
- High turnaround time (7–9 days) leading to delayed deliveries
- Manual order processing creating inefficiencies and errors
- Poor inventory tracking causing discrepancies between physical and digital stock
- Ineffective communication between systems leading to operational gaps
- Increase in returns, cancellations, and Vendor Failed to Ship (VFS) cases
Increff’s Solution: Cloud-Based WMS for Scalable Warehouse Operations
Increff implemented its warehouse management system to streamline operations and improve efficiency.
Explore Increff’s Warehouse Management System (WMS) coupled with its powerful Order Management System (OMS)
Centralized Inventory Visibility
- Provided a single view of inventory across all sales channels
- Enabled real-time synchronization of inventory and orders
- Reduced stock discrepancies and improved accuracy
Process Digitization and Automation
- Digitized warehouse operations to reduce manual intervention
- Improved accuracy through inventory serialization
- Minimized errors and enhanced operational efficiency
Optimized Picking, Packing, and Routing
- Improved picking and packing workflows for faster execution
- Enabled intelligent order routing for quicker turnaround time
- Increased overall warehouse productivity
Faster Training and Workforce Efficiency
- Enabled employee training in less than 5 minutes
- Reduced dependency on constant supervision
- Improved individual performance monitoring across operations
Results: Measurable Impact Delivered by Increff
“The transformation enabled faster processing, improved accuracy, and a better fulfillment experience.”
Key Outcomes Summary
- Faster order fulfillment with reduced turnaround time
- Improved inventory accuracy and synchronization
- Reduced returns, cancellations, and failed shipments
- Better warehouse space utilization
- Increased operational efficiency across workflows
Frequently Asked Questions (FAQ)
What is a warehouse management system (WMS)?
A WMS is a system that helps manage inventory, order processing, and warehouse operations efficiently.
How does WMS reduce turnaround time?
By optimizing workflows, improving routing, and reducing manual intervention.
How did Increff help Libas improve operations?
By implementing a cloud-based WMS with real-time inventory visibility and automation.
What is inventory serialization?
It is the process of tracking inventory at a granular level to improve accuracy and traceability.
How does WMS reduce returns and cancellations?
By improving order accuracy and ensuring faster, reliable fulfillment.
Which businesses benefit from WMS solutions?
E-commerce brands and retailers with high order volumes benefit the most.
Why Increff for Warehouse Management?
- Real-time inventory visibility across channels
- Automation-driven warehouse operations
- Faster implementation and workforce onboarding
- Improved accuracy and fulfillment performance
- Scalable solution for high-growth brands
Ready to Optimize Your Warehouse Operations? Book a demo with Increff today