The festive sales season always brings a whirlwind of activity, and in the midst of this hustle and bustle, convenience reigns supreme for shoppers. Retailers have recognized the importance of providing in-store pickup and return options for online orders in this chaotic shopping frenzy. They’re leveraging their entire inventory, regardless of location, to ensure online… Continue reading A more fulfilling season with retail’s dynamic trio: BOPIS, BOSS and BORIS
Keeping up with changes in customer behavior is vital for retailers seeking to thrive in a competitive market. A pivotal factor in achieving success lies in transforming your fashion merchandising approach to prioritize customer satisfaction. Did you know that an impressive 86% of consumers are willing to pay more for an enhanced shopping experience? Furthermore,… Continue reading How to transform your Fashion Merchandising Strategy for maximum Customer Satisfaction?
In an era characterized by the increasing dominance of digital platforms, retail strategies have taken on new dimensions to meet evolving customer expectations. One of these is the rise of omnichannel retailing strategies, such as BOPIS (Buy Online, Pickup in Store), ROPIS (Reserve Online, Pickup in Store), and BORIS (Buy Online, Return in Store). These… Continue reading BOPIS, ROPIS, and BORIS: Solving the pieces of the Omni Puzzle
In today’s world, customers are increasingly looking for a seamless shopping experience across physical and digital channels. More flexibility leads to a better customer experience, higher sales, and increased brand loyalty; hence merging is essential. The touch and feel of physical shopping are amalgamated with the ease and habit of online shopping to provide instant… Continue reading 5 things you need to know before setting up a phygital store
In the dynamic sphere of commerce, the only constant changes with the continuous reshaping of business landscapes driven by the relentless pulse of technology. This is particularly evident in eCommerce, where traditional trade paradigms are swiftly replaced by innovation, thereby setting the stage for a future we could barely envision just a few years ago.… Continue reading The Future of E-commerce: Top 5 Industry Forecasts
Until recently people hailed 5-day delivery as quick. Nowadays, consumers expect delivery to take no longer than 24 – 48 hours. With speed and agility spearheading order fulfillment, the time between booking an order and receiving it is decreasing. Retailers with digital presence have felt the need for a better supply chain to manage customer… Continue reading Upgrading delivery experience – Going beyond warehouses/ distribution centers
Speed is one of the defining factors of omnichannel order fulfillment. According to a recent Mckinsey report, when delivery times are too long, almost half of the omnichannel customers will shop from elsewhere. To match growing customer expectations, brands like Amazon started off with an 8-day delivery horizon in the early 2000s, accelerated to two-day… Continue reading Faster Omnichannel Order Fulfillment is the Future of Retail
The retail industry has broadly acknowledged and understood that slow and steady might no longer win the race. Operating in this digital age, being fast and accurate in order fulfilment is crucial to success. Today B2B and B2C consumers expect fulfilment beyond seamlessness of identifying and buying a product, accuracy and on-time delivery, to post-sales… Continue reading 7 Best Ways to Reduce Omnichannel Fulfilment Costs