Order Management System for Malaysia,
Singapore & Indonesia

Process more orders across marketplaces,
D2C, stores, and B2B

Increff OMS helps retail brands expose every piece of inventory across channels, sync inventory and orders in near real time, and fulfill orders from the right warehouse, store, dark store, or vendor.

Real results with Increff OMS + WMS

25–30% lower manpower & storage costs with optimized warehouse operations

99.9% bin-level inventory accuracy with real-time tracking

99.5% Order Fulfillment within SLA

Less manual work through automated order & warehouse workflows

100% Inventory exposure (no splitting/ no buffer)

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“Rated 4.7/5 on G2 for Increff WMS”

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Customer Voices

Nothing speaks louder than the success of our clients in their own words. Here’s what industry leaders have to say
about partnering with Increff:

Vinay Bansal

Managing Director, Birkenstock India

"Birkenstock India deployed Increff's OMS, WMS, and Merchandising platform to unify inventory visibility across all channels. The result: real-time stock accuracy, improved fulfillment speed, and scalable allocation and replenishment managed end to end by a single connected platform."

Abhishek Ganguly

Ex-Managing Director, PUMA India

“PUMA India reduced order-to-ship SLAs across all channels using Increff's inventory management platform. Increff handled fulfillment complexity at scale while maintaining platform stability.”

Aditi Pany

Ex-COO Reliance, AJIO

“Reliance AJIO partnered with Increff during its expansion phase to strengthen warehouse operations. Increff delivered strong fulfillment accuracy and SLA adherence, supported by technology purpose-built for fashion e-commerce warehousing."

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Why brands & retailers lose speed and control without an efficient WMS-OMS

Overselling and stockouts

Lack of real-time inventory visibility in traditional WMS systems leads to missed sales, poor customer experience, and lost revenue.

Slow picking and dispatch

Inefficient warehouse processes without a modern warehouse management system reduce fulfillment speed and impact delivery SLAs.

Poor order visibility

Without a centralized order management system, teams lose control over orders, inventory, and returns.

More returns and manual follow-up

Higher errors and weak coordination between OMS and WMS systems lead to more returns and manual effort.

Get a Personalized Demo of Our WMS and OMS Platform

Complete Control Over Inventory & Fulfillment
Expose every piece across every channel -- B2B & B2C
~100% bin-level accuracy, scan-based fulfillment
Fast inbound, accurate picking & controlled returns
Where Inventory Accuracy Meets Speed at Scale

See How Our WMS & OMS Work

Frequently Asked Questions

What is an Order Management System?

An Order Management System is software that centralizes order capture, inventory visibility, order routing, fulfillment tracking, returns, and cancellations across sales channels. Increff OMS helps retail brands manage D2C, marketplace, store, and B2B orders from one platform.

Why do retail brands in Malaysia, Singapore, and Indonesia need an OMS?

Retail brands need an OMS to manage high-volume orders across marketplaces, webshops, retail stores, and B2B channels. A centralized OMS improves inventory visibility, reduces overselling, speeds up fulfillment, and helps teams meet marketplace and delivery SLAs.

How does Increff OMS reduce overselling and stockouts?

Increff OMS syncs inventory and orders in near real time and exposes available inventory across channels without stock splitting or buffers. This helps brands accept more orders confidently while reducing stockouts, overselling, and cancellations.

Can Increff OMS support multiple warehouses, stores, and dark stores?

Yes. Increff OMS supports multi-node order orchestration across warehouses, stores, dark stores, and vendors. Orders can be routed based on stock availability, proximity, cost, and delivery SLA.

How does Increff OMS improve order processing?

Increff OMS improves order processing by centralizing orders, automating routing, enabling order splitting, syncing statuses, and giving teams one view of orders, inventory, returns, and exceptions across channels.

Does Increff OMS manage returns and cancellations?

Yes. Increff OMS centralizes returns and cancellations, tracks forward and reverse shipments, supports QC workflows, updates statuses, and reduces manual follow-up across marketplaces and fulfillment teams.

Order Management System for Malaysia, Singapore & Indonesia

Process more orders across marketplaces,D2C, stores, and B2B