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Tutorial

DO NOT MISS THIS 

This tutorial provides a step-by-step guide to use ReturnsJini, with demo data. It takes a few minutes to go through this tutorial. Your time will be well invested to get familiar with this super intelligent and simple returns processing technology. 

Software Requirements

All you need is

  • Latest Microsoft Excel software, to be able to open and view demo data files
  • Google Chrome browser

Demo Data

Please download the  ReturnsJini demo data on your computer. It contains the return sample demo files that needs to be uploaded as an input. All the details required in this file is readily available by directly downloading returns from these marketplaces/sales partners. Upload these returns in the required format to ReturnsJini. You can simply right click on this file, and open with Microsoft Excel. 

  • demo_upload_returns.csv – Marketplace/offline sales channel returns data
  • demo_upload_masters.csv – Product masters for every item 
  • demo_upload_processed_extra_item.csv – QC Line Item Ids of excess return items received that needs to be marked as processed in the ReturnsJini system

Admin

Admin has the access to upload returns and change the system settings. 

Upload Returns

  1. Go to the Upload Returns section
  2. Read about this section in the above link
  3. Select the Sales Channel for which you have received the returns
  4. Select the Client Name against which you have received the returns
  5. Upload the demo_upload_returns.csv using the Returns File Upload button

Upload Masters

  1. Go to the Upload Masters section
  2. Read about this section in the above link
  3. Select the Client Name against which you need to upload the masters
  4. Upload the demo_upload_masters.csv using the Masters Data File Upload button

System Settings

  1. Go to the System Setting Section
  2. Read about this section in the above link
Client Alias
  1. Go to the Client Alias Section
  2. Read about this section in the above link
  3. Enter the client names comma separated. These are the client names against which you have received the returns
  4. Click on the Update button to update the Client Alias Setting
Fail QC Reason
  1. Go to the Fail QC Reason Section
  2. Read about this section in the above link
  3. Enter the fail QC reasons comma separated
  4. Click on the Update button to update the Fail QC Reason Setting
Warehouse Setting
  1. Go to the Warehouse Setting Section
  2. Read about this section in the above link
  3. Enter the warehouse names comma separated
  4. Click on the Update button to update the Warehouse Setting
Sales Channel Setting
  1. Go to the Sales Channel Setting Section
  2. Read about this section in the above link
  3. Enter the sales channel names comma separated
  4. Click on the Update button to update the Marketplace Setting
ERP Setting
  1. Go the ERP Setting Section
  2. Enter the ERP credentials – ERL URL, Username & Password
  3. Click on the Test button to test the ERP Setting
  4. Click on the Update button to update the ERP Setting
Cloud Setting
  1. Go the Cloud Setting Section
  2. Enter the Cloud credentials – Base URL, Bucket Name & Cloud Provider
  3. Click on the Test button to test the ERPCloud Setting
  4. Click on the Update button to update the Cloud Setting
Return Closure Setting
  1. Go the Return Closure Setting Section
  2. Enter the Return Closure Time
  3. Click on the Update button to update the Return Closure Setting
Allow Config Creation via API
  1. Go the Allow Config Creation via API Setting Section
  2. Select True/False under the Allow Creation
  3. Click on the Update button to update the Allow Config Creation via API Setting

Upload Processed Item

  1. Go to the Upload Processed Item section
  2. Read about this section in the above link
  3. Upload the demo_upload_processed_extra_item.csv using the Processed Extra Item File Upload button

Client Warehouse Mapping

  1. Go to the Client Warehouse Mapping section
  2. Read about this section in the above link
  3. Select the Client for which you need to map the warehouse
  4. Tick mark the warehouses that will be processing this select Client returns
  5. Click on the Update button to update the Client Warehouse Mapping Setting

User Warehouse Mapping

  1. Go to the User Warehouse Mapping section
  2. Read about this section in the above link
  3. Select the user Full Name for which you need to permit the warehouses/stores
  4. Tick mark the warehouses/stores for which this selected user can process the returns
  5. Click on the Submit button to update the User Warehouse Mapping Setting

Standard

All users have access to this section of searching and processing returns

Search Returns

  1. Go to the Search Returns Section
  2. Read about this section in the above link
  3. Search your returns based on the various filter settings available
  4. Click on the Search button

Process Returns

  1. Go to the Process Returns Section
  2. Read about this section in the above link
  3. Select Warehouse and Desk ID
  4. You can enable or disable Print QC Pass Sticker
  5. Process your returns based on the various filter settings available
  6. Scan each product and fill in the required details
  7. Click on the Submit button
  8. You can reprint the QC Pass/Fail label if needed by clicking on the Reprint button

Printer Setting

  1. Go to the Printer Setting Section
  2. Read about this section in the above link
  3. Click on the Select Printer Name. Choose the connected printer
  4. Click on the Test button to test the Printer connectivity
  5. Click on the Save Printer button to save the Printer Settings
  6. Check out the sample printed label which shows you the various details of this printed return label 

Reports

  1. Go to the Reports Section
  2. Read about this section in the above link
  3. Select the Timezone for which you need to download the reports
  4. Download one or more of the following reports based on the various filter settings available
    • Processed Item Report
    • Complete QC Pending Report
    • Partial QC Pending Report
    • Expired Returns Report
    • Extra Return Item Report
    • Missing Product Barcode Report

Gate Entry

  1. Go to the Gate Entry Section
  2. Read about this section in the above link
  3. Create you return consignments and fill in the required details
  4. Click on the submit button
  5. Search your return consignments based on the various filter settings available
  6. Scan each product and link it to the consignment
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